
Account Deletion Process
We understand that you may wish to delete your MagiTale account. This page explains how to do so and what happens to your data afterward.
Step-by-Step Instructions
To delete your MagiTale account, please follow these steps:
Open the MagiTale app
Launch the MagiTale app on your mobile device. You can find it in your app list or on your home screen.
Go to Profile Page
Navigate to your profile page by tapping on the profile icon in the app.
Access Settings
In your profile page, look for and tap on the "Settings" option.
Delete Account
Scroll down in the Settings menu until you find the "Delete Account" button. Tap on this button.
Confirm Deletion
You will be prompted to confirm your decision. Please read the information provided carefully before confirming.
What Happens After Deletion
When you delete your MagiTale account:
- Your subscription will be automatically cancelled
- Your account will be permanently deleted
- All your personal data will be erased from our database
- Any stories you've created will be removed
- You will no longer have access to the app's premium features
Please note: This process is irreversible. Once your account is deleted, it cannot be recovered.
Data Retention
Following account deletion, we will completely erase all of your personal data from our database. We do not keep any backups of your information after you've deleted your account.
In accordance with our Privacy Policy, we may retain certain anonymized, aggregated data for analytical purposes, but this cannot be linked back to you in any way.
Need Help?
If you're experiencing difficulties with the account deletion process or have any questions, please don't hesitate to contact our support team:
Email: support@nortecblanc.com
We typically respond to all inquiries within 24-48 hours.