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Privacy Policy

Last Updated: March 20, 2025

Introduction

S.C. NORTEC BLANC S.R.L. ("we", "us", or "our") operates the MagiTale mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This includes:

  • Your first name
  • Email address
  • Your child's name (for story personalization)
  • Your child's age (for age-appropriate content)
  • Your child's gender (for story personalization)

Usage Data

We may also collect information that your device sends whenever you use our Service (“Usage Data”). This Usage Data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

S.C. NORTEC BLANC S.R.L. uses the collected data for various purposes:

  • To provide and maintain the Service
  • To generate personalized stories for your children
  • To notify you about changes to our Service
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Communications and Notifications

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by adjusting your notification preferences within the app.

The app sends notifications from time to time about new stories, features, or offers. You can turn these notifications off at any time through the app settings.

Subscription and Payments

MagiTale offers a subscription service that costs $12.99 per month. The app provides two free stories upon download, and users need to subscribe to create additional stories.

Payments are processed through the App Store (for iOS users) or Google Play (for Android users). Payment information is not collected or stored by us directly but is processed by Apple or Google according to their respective privacy policies.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

If you wish to exercise any of these rights, please contact us at support@nortecblanc.com.

Children's Privacy

Our Service is intended for use by parents and guardians to create content for their children. We do not knowingly collect personally identifiable information directly from anyone under the age of 16. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

S.C. NORTEC BLANC S.R.L.

Com. Ciofrangeni, Sat Ciofrangeni 257bis, Corp C16

Romania

Company ID: RO41773828

Email: support@nortecblanc.com